EIVEE Data Protection and Privacy Policy

At EIVEE, we are committed to safeguarding your privacy and protecting the confidentiality of your personal information.

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Data protection and privacy policy

OUR data protection and privacy policy

This Data Protection and Privacy Policy elaborates on how we collect, process, store, and share your data in compliance with the Regulation (EU) 2016/679 General Data Protection Regulation (GDPR).

1. Information We Collect
We collect various types of information to provide you with our services effectively. This may include:

  • Personal information: Name, contact details, identification data, etc.
  • Log and usage data: Information about your interactions with our website, services, and advertisements.
  • Cookies and similar technologies: We use cookies to enhance your user experience and for analytics.

Managing data from contact forms
We collect various types of information to provide you with our services effectively. This may include:

  • Purposes: When you submit information through contact forms on the EIVEE website, we use it to process your requests. Some details markedwith an asterisk (*) are mandatory, while others are optional. Please note that without the mandatory information, we may not be able to respond to your inquiries.
  • Legal basis: We process your data based on your consent. By providing your information through the contact forms, you agree to our use of it for the stated purposes.
  • Data concerned: The data we collect and process includes your first and last name, email address, telephone number, and the content of your requests.
  • Retention periods: We retain your data, along with the questions and answers you provide, for a period of one year from the date of your last request made through the form.
  • Recipients: Please be assured that the information you provide is intended solely for the authorised departments of EIVEE. We treat your data with confidentiality and ensure it is only accessible to the relevant personnel within our organisation.

    2. How We Use Your Information
    We use your data for legitimate business purposes, including but not limited to:

    • Responding to inquiries and requests.
    • Providing and improving our services.
    • Customising your user experience.
    • Conducting marketing and promotional activities(with your consent).

    3. Data Sharing
    We may share your information with:

    • Third-Party Service Providers: For operational and technical support.
    • Legal Authorities: If required by law or in response to legal requests.
    • Partnership companies: Status updates or developments with commercial partners (with your consent).

    4. Cookies and Tracking
    Our website uses cookies and similar tracking technologies. You can manage your cookie preferences through your browser settings.

    5. Your Rights
    Under GDPR, you have various rights regarding your personal data, including:

    • The right to access your data.
    • The right to rectify inaccuracies.
    • The right to erasure.
    • The right to restrict processing.
    • The right to object to processing.
    • The right to data portability.

    6. Security Measures
    We employ robust security measures to protect your data from unauthorised access, disclosure, alteration, and destruction. However, it is important to note that no online method is entirely secure, and we cannot guarantee absolute security.

    7. Updates to this Policy
    We may update this policy to reflect changes in our practices or legal requirements. The latest version will be posted on our website, and we encourage you to review it periodically.

    8. Contact Us
    For any questions, concerns, or requests related to your data, please contact us at: contact@eivee.io.

    By using our services, you consent to the terms outlined in this Data Protection and Privacy Policy.